Privacy Policy shabas88 — Your Personal Data Protection

1. Information We Collect

To provide you with the best possible service, shabas88 collects various categories of personal information. We only collect what is strictly necessary for the stated purposes — nothing more.

Data Categories	Information Examples	Primary Purpose
Identity Data	Full name, date of birth, MyKad/passport number	Identity verification (KYC), fraud prevention
Contact Data	Email address, phone number, residential address	Account communication, notification delivery
Financial Data	Bank account number, deposit/withdrawal records	Payment processing, transaction verification
Technical Data	IP address, device type, browser, operating system	Account security, fraud prevention
Gaming Data	Betting history, gaming habits, and wins	Responsible gaming, platform improvements
Marketing Data	Promotional preferences, campaign responses	Personalised offers and relevant communications

2. How We Collect Data

Shabas88 collects your information through several different channels:

• Account Registration: When you register, you provide basic information such as name, email, date of birth, and phone number directly.
• Identity Verification (KYC): To process withdrawals and meet regulatory requirements, we request identity documents such as a copy of your MyKad or passport.
• Financial Transactions: Every time you make a deposit or withdrawal, the relevant transaction details are automatically recorded in our system.
• Platform Usage: Your activity on the shabas88 platform, including games played, wagers placed, and session times, is recorded for security and service improvement purposes.
• Support Communication: If you contact our support team, those conversations may be recorded for training and quality assurance purposes.
• Cookies and Tracking Technologies: The shabas88 website uses cookies to enhance your browsing experience and analyze usage patterns.

3. Use of Your Information

The information we collect is used for clear and legitimate purposes. Here are the main ways we use your data:

• Account Management: To create, verify, and maintain your account, and to ensure secure access to the platform.
• Payment Processing: To process deposits and withdrawals quickly and securely via your preferred payment method.
• Regulatory Compliance: To comply with KYC requirements, anti-money laundering (AML) obligations, and other legal requirements.
• Fraud Prevention: To detect and prevent fraudulent activity, unauthorised account access, and platform misuse.
• Responsible Gaming: To monitor gaming patterns and identify players who may need assistance or responsible gaming intervention.
• Marketing and Promotions: To send you relevant offers, promotions, and platform updates — only if you have given consent to receive them.
• Service Improvements: To analyse usage patterns and improve the overall user experience on the shabas88 platform.
• Customer Support: To resolve your enquiries, complaints, and technical issues faster and more effectively.

4. Sharing Data with Third Parties

Shabas88 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your information:

• Payment Service Providers: To process deposits and withdrawals, the required financial information is shared with trusted and recognised payment processors such as DuitNow, FPX, and e-wallet providers.
• Game Providers: Third-party game providers integrated with the shabas88 platform may receive minimal technical data required to run their games.
• Authorities: We may be required to disclose your information to government authorities, regulatory bodies, or law enforcement agencies if legally requested.
• Security Services: Fraud detection and cybersecurity service providers working on behalf of shabas88 may access certain technical data to perform their functions.

All third parties working with shabas88 are bound by strict data protection agreements and are required to uphold privacy standards equivalent to our own.

5. Data Protection — How We Safeguard Your Information

Your data security is shabas88's top priority. We implement comprehensive technical and operational security measures to protect your information from unauthorized access, modification, disclosure, or destruction.

Technical Measures

• Data encryption during transmission using TLS 1.3 protocol
• Data encryption at rest using AES-256
• Multi-layer firewalls and intrusion detection systems (IDS)
• Vulnerability scanning and periodic penetration testing
• Two-factor authentication (2FA) for account access
• 24/7 account activity monitoring to detect anomalies

Operational Measures

• Access to player personal data is limited to staff who require it only
• All staff who handle personal data undergo regular privacy training
• Clear and detailed security incident response procedures
• Independent security audits are conducted periodically by qualified third parties

6. Cookies and Tracking Technologies

The shabas88 website and app use cookies — small text files stored on your device — to improve your experience and enable certain features to work properly.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as staying logged in and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the platform to help us improve performance and usability.
• Functional Cookies: Remember your preferences such as language and display settings for a more personalized experience.
• Analytics Cookies: Help us understand overall usage patterns to make better product improvement decisions.

You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the shabas88 platform.

7. Your Rights Regarding Personal Data

You have clear rights regarding your personal data held by shabas88. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access: You may request a copy of all personal data we hold about you.
• Right to Rectification: If any of your information is inaccurate or outdated, you may request that we correct it.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that some data may need to be retained to comply with legal obligations.
• Right to Restriction of Processing: You may request that we restrict how we use your data in certain circumstances.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request that your data be transferred to you or to another party in a machine-readable format.

To exercise any of the above rights, please contact the shabas88 customer support team. We will process your request within 30 days from the date of receipt.

8. Protection of Children and Minors

Shabas88 strictly prohibits use of the platform by individuals under 18 years of age. We do not knowingly collect or process personal data from minors.

If we discover that personal information of someone under the age of 18 has been collected, we will immediately take the following steps:

• Close the account immediately
• Delete all collected personal data
• Cancel all related transactions and refund balances where applicable

If you become aware that someone under the age of 18 has registered on shabas88, please notify our support team immediately.

9. Data Retention Period

Shabas88 only retains your personal data for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable law.

• Active Account Data: Retained for as long as your account is active and for a reasonable period thereafter.
• Financial Records: Retained for at least 7 years to comply with tax and financial legal requirements.
• Security Logs: Retained for 2 years for security investigation purposes.
• Communication Data: Customer support records are retained for 3 years.

When data is no longer needed, it is deleted or anonymized in a secure and irreversible manner.

10. Changes to This Privacy Policy

Shabas88 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to you via email or in-platform notification before taking effect. The "Last Updated" date at the top of this page will be revised whenever changes are made.

We encourage you to review this page periodically. Continued use of the shabas88 platform after any changes take effect means you accept the latest version of this Privacy Policy.

11. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the shabas88 customer support team is available to assist you 24/7. You may also refer to the FAQ us or read our Terms and Conditions for additional information regarding platform usage.